Frequently Asked Questions
The following are our answers to some of the most frequently asked questions.
Why Hutton Condominium Services?
We believe that condominiums are as varied in their needs as the people living in them, we therefore tailor our contract to your requirements.
Our job description is a guide to our basic or minimum service level that we offer.
Regardless of the options chosen –
- We provide support services to your strata council.
- We provide your strata council with the fullest possible data to enable them to make informed decisions, we then make sure those decisions are successfully and expeditiously implemented.
- We have carefully limited our company growth so as not to compromise our ability to provide an effective service to our clients and to ensure we do not have to employ inexperienced administrators simply to keep up with the work-load.
Who will our council assistant be?
What happens if our assigned manager is ill or on vacation?
We ensure that the buildings we manage are always covered by another manager in the event of an absence.
What about after hour emergencies?
Who makes the decisions?
What about financial statements?
How is our money handled?
Hutton offers two models; your strata opens its own bank accounts whereby we review all invoices and present them along with the related cheques each month to be signed by two council members OR Hutton oversees your strata’s trust accounts with Council reviewing and approving the payables for a licenced strata manager to make the payments. You remain in control of your money at all times.
What experience do you have?
What will it cost?
There are many factors involved in negotiating a fee structure acceptable to both parties; the most important of which is your needs. The cost of management will depend on a variety of factors (level of services required, frequency of meetings).